Beautifully remodeled from top to bottom, with stunning new features throughoutThis bonus room has it all: indoor hot tub, marble game table, and HDTV with cable and sound systemThe great room: now with HDTV, cable box and Blu-ray, fireplace, opens to the expansive deck outsideView from the private backyard of the home's large back deck and bonus room with spanning windows Huge upstairs deck off the kitchen/dining/living room with gas BBQ and chair lift decorLarge dock supporting boats up to 26 feet, park up to 3 water-craftsYou will love the flow of the living room, dining area, and kitchenEverything you need to cook a gourmet mealBeautiful wood in the dining table and kitchen islandNo expense was spared in creating this craftsman's kitchen Gourmet Kitchen flows into the dining and living rooms. BBQ is right out the sliding doors.Master bedroom on ground level: queen bed, opens to bonus room with hot tub and deluxe entertainment centerMaster bathroom downstairs: walk-in shower, dual shower headsUpstairs bedroom 2: queen bed, HDTV with Roku for streaming abilitiesUpstairs hall bathroom with walk-in showerBedroom 3 upstairs: 2 bunk beds with extra long twin beds on the bottom and elevated top bunks, plus a Smart HDTVDownstairs bonus room: HDTV, indoor hot tub, game table, opens to the expansive backyardLarge downstairs family room with hot tub and views out to the 1/3 acre yardYou will never have to walk through the snow to get to the hot tub!Most creative half bath ever! Downstairs right off the backyard entry providing a place to quickly showerPrivate dock with direct access to the lake. You can use the canoe, bikes, or walk to the lake from this home.Four bikes for your family to enjoyLarge lot with huge backyard and private dockHuge fully fenced yard. Lawn in the summer and snow in the winter, fun for allHuge Deck off the upstairs living area, complete with covered section ideal for winter or summer shadeIf you like evening fires, sit around the fire pit year round on the covered patio. Note - Bring your own propane or order some from RnRComfortable furniture and HDTV in the upstairs living roomLiving room with HDTV and incredibly comfortable seating including a electronic reclinerDesirable "great room with high ceiling joining the kitchen, dining, and living area with huge 60" HDTVGreat room shot showing the beautiful wood in the kitchen islandKitchen, Dining, and Living all togetherThe wood through out this home is beautiful - Zebra wood dining table Seating for 7 at the Table and 2 at the kitchen islandThe kitchen is surround by windows with plenty of work lights and includes a wine cooler in the island.Downstairs Family Room - Comfortable seating with massage chair and sofa sleeperView from the private backyard of the home's large back deck and bonus room with spanning windows

Row Wrapper 2

Tahoe Keys Splendor

4.1290
(31 Reviews)

Capacity

3 Bedrooms
2.5 Bath
Sleeps 10

Search Availability

About

Welcome to your own personal ski lodge and summer retreat. The home was completely remodeled and no expense was spared. From the external wood detailing, down to the jets on the indoor hot tub in the bonus room, guests’ enjoyment was top of mind throughout the entire design process.

The maximum number of people allowed in the home is as follows: 10 for families including children, or 8 for a group of all adults.

Home Summary:
- 3 bedrooms: 2 queen beds, 2 sets of bunk beds, 1 sofa sleeper
- 2.5 bathrooms (3 showers)
- Indoor hot tub
- 5 HDTVs throughout the home
- Fire place
- Large back deck
- Outdoor fire pit (extra charge for propane, order in advance)
- BBQ
- Air Conditioning (a rare find in South Lake Tahoe homes!)
- Free wifi
- 1/3 acre fully-fenced backyard
- Private boat dock with room for a boat up to 26’
- Bikes and canoe for guest use
- Tahoe Keys amenities (with purchase of amenities pass): tennis, basketball and volleyball courts, indoor/outdoor pools, private beach, community playground

As you enter the ground level, you will feel like you’ve walked into a resort. This level includes the master bedroom with a queen bed, HDTV with Roku, master bathroom with walk-in shower adorned in stone walls, and access to the large bonus room through sliding glass doors.

The bonus room on the ground level has an HDTV entertainment center with cable box and streaming video support, couch with sofa sleeper, game table, indoor hot tub, and views of the 1/3-acre private backyard through the large spanning windows.

The downstairs also has a half bath right off the backyard entry, providing a place to quickly shower (sink and shower, no toilet).

Walk up the natural wood stairs with creative copper handrails to arrive in the great room combining the kitchen, dining, and living areas. .

The kitchen has everything you need to cook a gourmet meal, with new professional grade appliances including a stove/oven, convection/microwave oven, dishwasher, refrigerator and icemaker. The beautifully crafted island provides more space to cook, or more space for your loved ones to sit and chat with the chef of the group.

The dining table seats 6 and is made of stunningly crafted wood.

The living room has 2 comfy couches, a leather recliner, brand new large HDTV with cable box and Blu-ray player, and an electric fireplace to warm yourself by as you stare out on the expansive back deck.

The upstairs also has 2 bedrooms and a full bathroom. Bedroom 2 has a queen bed, wall-mounted HDTV with Roku, and shares the upstairs hall bath with walk-in shower. Bedroom 3 has 2 sets of bunk beds. The bunks beds have extra long twin beds and the top bunks are elevated more than an average bunk. Bedroom 3 also features a Smart HDTV and shares the hall bath with walk-in shower.

The upstairs living area opens to the large back deck through sliding glass doors. Enjoy the sun or sit under the cover of the deck complete with ceiling fan and night lights. Barbecue a meal outside, relax by the gas fire pit, or sit in the stationary chair lifts and plan your next day’s trip up to the slopes. (Please note: the propane for the gas fire pit is an extra charge, order yours prior to your arrival).

The backyard is fully-fenced and perfect for the family dog. (Please note: your dog is only allowed in the downstairs bonus room or in the back yard. Do not allow your dog into the main house. Dogs are not allowed in any bedrooms or upstairs).

The private boat dock in the backyard is on a waterway of the Keys taking you right out to the blue waters of Lake Tahoe. The dock can accommodate up to 3 personal watercraft, including a boat up to 26’.

Plus, this home has air conditioning for those rare warmer summer nights.

Maximum parking for this home is 3 vehicles, 1 in the garage and 2 in the driveway.

SLT VHR Permit: 8014

Features

Amenities

  • House
  • Full Kitchen
  • Coffeemaker
  • Ice Maker
  • Microwave
  • Cookware
  • Dishwasher
  • High Speed Internet
  • Fireplace
  • Air Conditioning
  • Ceiling Fans
  • Central Heat
  • Linens
  • Towels Provided
  • Washer & Dryer
  • Outdoor Fireplace
  • Private Garage
  • Iron & Ironing Board
  • Vacuum Cleaner
  • Hair Dryer
  • No Smoking
  • Outdoor Concerts
  • Casinos
  • Balcony
  • Hiking Trails
  • Beach Walking
  • Private Beach
  • Private Hot Tub

Location

  • Tahoe Keys

Pet-Friendly

  • pets considered

Views

  • On the Water
  • Waterfront-Keys

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Map

Reviews

Leave a Review

Beautiful home, but way too many fees & a dangerous hot tub

October 2018
, Brooklyn Park, MN United States

Overall
1
Services from rental manager
1
Cleanliness
5
Location
4
Property condition
3

Our experience with RnR Vacation Rentals will be our last. While this particular home is beautiful, has excellent rooms & amenities & yard, first know this. Our total for 3 nights was right at $1,000...add in all of RnR's fees, and it became $1,700. Then they wanted to charge more for a slightly later check-out. We came with small children and chose this particular rental because of the indoor hot tub, which should have been set at 100-102 (a safe setting for a hot tub). However, when we arrived and expected to have a peaceful evening with 4 excited kiddos to use the hot tub, we discovered it was set at 109 - way too hot and totally unsafe. I didn't cool down until the next evening. I emailed RnR, who said to "contact them for anything at all!" never even replied! In the end, this home was not worth $1,700 for 3 nights.

Tahoe Vacation

October 2018
, Danville, CA United States

Overall
3
Services from rental manager
5
Cleanliness
3
Location
3
Property condition
2

The customer service was great!, but a lot of the amenities were not the same as shown in pictures for example; the TV downstairs and upstairs were not the size as in the pictures. Beautiful home though.

Manager's Response

Jon, we are so glad you had a great experience with our team here at RnR and enjoyed your stay at this beautiful home. Both the TV’s in the downstairs living space and the upstairs living room were recently replaced to slightly smaller but higher definition screens. We have made sure to note this change in our marketing materials for our future guests. Thanks again for your feedback and we hope to host you again soon.

Great getaway

September 2018
, Concord, CA United States

Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

This house has most necessities for our vacation stay. The covered patio is perfect to sit and relax around the gas fire morning or night. The buoys at the boat dock are a nice fit for our boat. We appreciate the fact that dogs are allowed our dogs come on our vacations this is our 3rd year in this house and they are familiar with the property and are comfortable. The kitchen is nice to cook in with the stovetop. We enjoy this house and will come back again year after year.

Not Pet Friendly!

August 2018
, Huntington Beach, CA United States

Overall
2
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
2

They state that this house is pet friendly but the first thing that you see when you get there is a list of rules and that includes no dogs in the house...they must stay outside. What person that brings a dog on vacation wants to keep their dog outside? Also...the hot tub water was disgusting.. I noticed after we all got in... next day whole family was sick.

Enjoyed the marina views

August 2018
, Los Gatos, CA United States

Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

Pros:
1. Vast, fenced in yard for our little dog (she didn't use it much).
2. View of the marina was a treat for our eyes. We used the provided kayak and RnR promptly delivered the missing oar.
3. Well stocked kitchen, top-of-the-line appliances, generous assortment of spices.
4. Huge entry way allowed ample space for our summer gear (or your winter gear).
5. Clutter-free rooms made the cabin seemed clean and spacious.
6. Stellar response from the RnR team, as we had experienced on a previous stay.
6. Ideally situated in South Shore, close to everything.

Cons:
1. Dogs are limited to the downstairs bonus room, but downstairs is just so far away from where we people hang out.
2. The bonus room downstairs (dog room) is more like an enclosed patio. STRONG chemical smell from the hot tub, meaning you need to sleep with the door OPEN (and screen closed). I did not feel comfortable having my kid sleep there with his dog but they did.
Bonus room fold-out couch has the thinnest of mattresses on coils. The noisy dehumidifier runs all the time! The dehumidifier must be emptied of water 2x/day and when it's full, it sounds a loud alarm, even at night.
3. Upper deck only had a double chair and two single chairs, all of which reclined so far back, we felt like we were star gazing. We had to move the chairs against support beams, so they wouldn't recline. RnR sent someone to tighten the bolts, but the bolts were likely stripped, as the chairs soon started to recline. I'd recommend adding a picnic table up there.
4. I'd say this cabin sleeps 6 comfortably. The bonus room sleeper sofa should not be counted. The upper bunk beds are hard to get into (way up there). Beds in the bedrooms are queens or doubles.
5. Entry way has a 2" step that was not marked. Every single one of us tripped, even my friend who'd come to visit. She is going to lose a toenail.

Very nice cabin overall!

Manager's Response

Akemi, thank you so much for staying with us again, and for the kind words about our service. We really appreciate your helpful feedback to us and our future guests on this home. We immediately placed warning tape on the step you mentioned and have checked into the chairs and your recommendation to add a picnic table. The indoor hot tub at this home is an awesome feature allowing guests to use the hot tub after 10:00 PM (this is not allowed at rentals with outdoor hot tubs). Since this does result in moisture in the room and a smell of the safe sanitizer used, the dehumidifier is necessary. We recommend unplugging the dehumidifier at night if guests do decide to sleep downstairs. Again, we appreciate your helpful feedback and look forward to seeing you on your next visit to South Lake Tahoe!

Lake Tahoe Getaway

July 2018
, Lakeside, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great time at this house. Large enough for our group of 6 adults. Large outside deck and yard was an added bonus. Nice to have a dock as we rented a boat for 2 days. House was well stocked and management was very responsive when contacted. House does need an outside eating table.

Great experience

May 2018
, Lake Forest, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Everything was perfect. We got to enjoy the indoor hot tub and had fun playing ping pong. The dogs loved the huge backyard. Rooms are clean. The power went off shortly but when I called, a professional dropped by in 15 min and fixed it right away. No complain!

Family Vacation

May 2018
, Las Vegas, NV United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This place was great for our family vacation. It was located close to eating places as well as close to shopping. The area was super quiet, which was perfect for us. We have been to SLT many times so we did know the are quite well. We were just looking for a place to relax from our busy jobs, this place had all the amenities and areas to relax. The only thing I wish they had were more family board games to play as the weather was rainy which we expected. We should have brought our own games but thought there would be something there. We did spend a lot of time on the deck by the fire pit and played cards with the deck we purchased at a local store. RNR was absolutely wonderful when I did call them for a few little things. They were out right away and were very courteous. When we would absolutely stay at this place again.

Beautiful house in a beautiful location.

May 2018
, Bakersfield, CA United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

I instantly knew I wanted to rent this home when I first saw it on online. Once I got there this home exceeded all my already high expectations. This house is perfect for a family stay. The location is close to town and close to Emerald Bay. The house itself was even nicer in person and had every amenity you could ever want. They really did think of it all. Couldn't of been a better fit and experience for me.

Nice stay

January 2018
, Folsom, CA United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Its a beautiful home and we treated like our own. Everything was nice. The beds were pretty nice, kids loved the bunk beds. The customer service was very helpful and quick to respond. The only exception was that we're night owls so we have our dinner late and go to bed late therefore the restricted hot tub time didn't necessarily fit our daily schedule.

Second time we've stayed there

November 2017
, San Francisco, CA United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Rented this place last year over Thanksgiving. Rented it again this year. Great location, close to everything in South Lake Tahoe and easy to get to. Great place to walk the dog, comfortable furniture to lounge in and a great out door deck. The only down side is the smell of chlorine in the downstairs bed room (forgot about that). Pretty strong smell. Upstairs is fine. I have to say it is a good location for walking the dog and going outside, shopping close by as well. Full kitchen, we brought our own Keurig, they do have a coffee maker there, all the appliances work great, big fridge. Overall pretty nice rental. Oh and big fenced in back yard with boat dock.

South Lake Tahoe

October 2017
, Walnut Creek, CA United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4

Overall nice home, but had a few issues. Large big screen TV in Great room did not work. Manager tried to fix but was unable. wanted to bring in a replacement but we refused. No TV instructions found in entire home. Overall cleanliness needs improvement. Dusty under beds and furniture.

Manager's Response

Thank you for the review, William. We are so sorry the TV went out during your stay and really appreciate you calling us so we had a chance to try to repair it or replace it if you desired. While we could not do our magic on the spot, we have since fixed the issue by replacing the TV and would like future guests to know all the home’s HDTVs are working once again. There is now a brand new 51" HDTV in the living room. We also apologize for the dust under the furniture. Our housekeeping team is diligent in fighting off the dust which is a seasonal battle in Tahoe. We encourage all our guests to call us right away if something isn’t to your satisfaction or if you need help with anything in the home. Like coming out to try to fix or repair the TV, we are happy to come out right away to resolve the problem. We appreciate your valuable feedback.

Great Getaway

September 2017
, Carson City, NV United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

Very nice home! Loved the deck and yard. Great area for kids downstairs!

Best Family Vacation Ever!

August 2017
, Santa Clarita, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had an amazing time staying at Tahoe Key Splendor. We were able to relax and pretend we actually lived there. We spent most of our time out on the water, but while at the home we made great use of the deck. We even sat under the covered part during a rain and hail storm. It was amazing. The patio furniture and fire pit table were comfortable and very nice. We did not spend too much time in the house, but the time I spent in the kitchen was enjoyable, even on vacation! The kitchen is so well upgraded that I now want a pot filler over my stove at home. The master bath shower was very popular too with six shower heads. The home has many luxurious upgrades, was very clean and I appreciated that there were no knick knacks sitting around and not much wall decor either. It make the home feel very clean and simple which also helped make our vacation feel relaxed and stress free. We look forward to going back to Tahoe and if we were not able to stay at this home I would definitely stay in an RnR managed rental hands down. Stu and his group tended to every detail and every need with amazing promptness and customer service. If we ever have the pleasure of owning a vacation home ourselves, I would also choose RnR to help manage the property. I saw first hand with a few things that came up on our stay (such as the neighbors sprinkler breaking and partially flooding the yard) how Stu and RnR responded and actually treated this home like it was personally their own home. Again, we had a wonderful stay and our time in the Keys was priceless.

Tahoe Keys Splendor

July 2017
, Tucson, AZ United States

Overall
4
Services from rental manager
4
Cleanliness
5
Location
4
Property condition
4

Very nice and cozy place for vacation. Family really enjoyed our vacation rental/time in Tahoe!

Awesome Place

May 2017
, Oakland, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We stayed for a long weekend and it was the perfect get away from the city. We loved the amenities, kitchen, patio, and the fenced in yard was amazing for our dog. It's the perfect spot to get away from the noise and traffic of the "touristy" areas but super close to shops, hikes, and beaches. I would highly recommend this place to anyone.

Beautiful rustic home

March 2017
, Campbell, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

We really enjoyed are stay at this home. It was super clean and comfortable. We were celebrating our daughters 19th birthday and she had a great time. The location is close to restaurants and the neighborhood is really nice and quiet. We loved being right on the lake too. We will definitely plan to stay here again.

Tahoe Ski Trip 2017

February 2017
, Phoenix, AZ United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Overall it was an incredible experience! Plenty of room in the house to accommodate our group.

Fabulous Stay!

January 2017
, Sausalito, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had an amazing stay over New Years and apart from the lack, everything was perfect. My only complaint is from one coffee lover to the next... I wish they had larger coffee mugs :) Other than that, the kitchen is well equipped with everything you could need and more. We highly recommend this beautiful cabin for your next Tahoe getaway. We look forward to renting it during the summer month too!

Tahoe Splendor

November 2016
, San Francisco, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Excellent place for the family, big kitchen and family room, perfect for hanging out. Easy location to get to and quite at night. Note bathrooms are kind of small. Overall a wonderful place to stay very clean and bright. Took a morning walk with dog everyday. The house is across from a big field so plenty of places to walk and hike. Really easy to get to and convenient location. Staff really helpful.

Would stay here again! Family didn't want to leave!!

October 2016
, Fairfield, CA United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

My husband, 3 kids and I had a wonderful stay at this home! No one wanted to leave!! The inside hot tub was wonderful & so convenient, especially considering how cold it got outside. We had some difficulty with the tv in the game room in general. The cable worked for a bit then we couldn't get it to work. The DVD wasn't working, but RnR was great with attempting to fix it then offering a new one and setting up netflix. Kids ended up happy in the end and RnR was great with the speed that they addressed the issue. We did find the pots and pans lacking, we're a family that likes big breakfast's in the morning so there was a little challenge with cooking everything. I would definitely recommend another skillet or two. Also, it was strange with no curtains on the livingroom & kitchen windows but not too bad since there's a lot of privacy. The kitchen window was the one that caused problems during breakfast with cooking and cleaning dishes, the sun was brutal! I would definitely recommend some type of covering for this window. Otherwise our stay was amazing. Kids also loved fishing off the dock, had tons of fun catching and releasing and the canoe was a nice bonus! I also really liked how responsive RnR is with everything in general, absolutely amazing customer service!

Manager's Response

Thank you for your feedback, Shilo. We are delighted to hear you had such a wonderful stay, and your family was able to enjoy many fun features of the home and its location! We are also glad you made use of our 24/7 service line to sort out the DVD player. The DVD player has now been replaced with a brand new Blu-ray player. We are always here to help and would have been more than happy to assist with any other needs during your stay, including cable issues or a missing piece of cookware. We will look into finding a solution for the window coverings, thank you for bringing that to our attention. We appreciate your communication and hope to see you again soon!

Wonderful home, great vacation rental

September 2016
, Placerville, CA United States

Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
5

Very comfortable, great location. Only drawback was the loudness of the upstairs toilet for anyone sleeping in the upstairs bedrooms.

Manager's Response

Thank you for taking the time to write a review, Sheryl. We are glad you had a wonderful and comfortable stay in South Lake Tahoe! Thank you for letting us know about the noisy toilet, that's a first for a us and we will look into it right away. We appreciate you staying with us and leaving a review!

Happy Vacation

July 2016
, Lodi, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Had a wonderful experience. Property Management was very helpful.

Tahoe Keys

June 2016
, NAPA, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Excellent, great home, in great shape. Only suggestion is they need wine glasses.

Manager's Response

Thank you for staying with us and the excellent review! Additional Wine Glasses installed!

Broken oven......unable to cook.

May 2016
, Las Vegas, NV United States

Overall
1
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3

After arriving and the first night stay we discovered that the oven did not work and could not be fixed during our stay. We were not able to cook the family meals or bake treats that we had packed for our stay. We were offered another home in the area but switching accommodations on a short stay was not acceptable. In addition the offered accommodations were not equivalent nor had water frontage. We switched to BBQ meals but had to make another trip for groceries. The groceries packed for the trip were useless. We were offered a one night refund for our troubles. This offset the cost of the groceries but did not do much for our inconvenience. Management was apologetic.

Manager's Response

Hello John,
We feel terrible about the non-working stove and our inability to get it working for you over your weekend stay. A repair person was in the home on Monday after your departure to get it repaired as soon as the parts arrive. The homeowner and RnR Vacation Rentals take great pride in providing the cleanest home with everything functioning as we all expect. We appreciate you staying with us and working with us as we tried to help in anyway possible. Rest assured that the satisfaction of our guests is the most important job we have. We hope you will give us another chance to earn a five star rating on all fronts. (Update, the designer chef's range was replaced with a $6,000 commercial quality range).

PS We appreciate you rating our services five-stars. Your acknowledgement of our efforts to resolve the issue means a lot to us. For future guests, we like letting them know the action we took. Problems may come up and we know our actions are far more important than words. When you called our 24/7 hotline, we took the following actions:
1. Immediately sent our field service manager out to the home to see if we could fix the oven.
2. Called three appliance repair professionals to see if we could get them out on the weekend.
3. When we knew the repair was not possible for your stay, we offered a larger home with gourmet kitchen (it was not waterfront and we totally understand the trouble of moving)
4. Offered to bring a large portable toaster oven to the home (we understand it was too small to bake a special cake)
5. Delivered free propane for the fire pit
6. And we know that effort is not enough to reverse the inconvenience of the stove failing. Thank you for mentioning the 50% rent refund we provided for consideration of the trouble.

Fantastic Property

March 2016
, Walnut Creek, California United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Honestly most of the homes in Tahoe are older and run down. This place was completely remodeled, and had activities for everyone. We went to watch March Madness basketball, and I was literally able to watch basketball from the hot tub. Great amenities, and I will definitely be back again. Also, the vacation rental company is top notch. We had a minor fridge issue, and they had someone out there within the hour to fix it.

Tahoe retreat

January 2016
, Elverta, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Very enjoyable and family friendly

Very nice home

January 2016
, Alamo, CA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Great experience at this Tahoe keys home. Updated kitchen, large tv in every room, very clean, and in a very nice location. Would recommend itQ!

BEAUTIFUL HOME! Rules seemed a little excessive for a rental.

January 2016
, Prairieville, LA United States

Overall
2
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5

The good thing was this cabin was that it was beautiful! They truly overdid themselves with design! On the other hand, there were a few things that bugged us:
-It seemed that everywhere we turned, we were being reminded of rules and possible fines for doing anything outside defined parameters. We're all responsible adults and it stinks having to be threatened with thousands of dollars worth of fines everywhere we turned.
-only 2 full bathrooms made getting ready in the morning very difficult and time consuming for 6 adults.
-the hot tub was LOADED with chlorine enough to where it burned our eyes. No one in our group could stay in it for more than 10-15 minutes
-all the bedrooms had televisions but none had cable. The bedrooms only had some kind of media boxes (like a roku or Apple TV) and my grandparents couldn't figure out how to watch television until i set them up with Netflix. Only the living areas upstairs and downstairs had cable.
-there were several security cameras on the property. I'm sure that they're for security, but with all the rules posted around, they made us wonder if people were watching us.
-we wanted to sit outside on a snowy night by the propane fire pit but learned that it would be an extra charge for them to come set up the fire pit for use.
-everything was so pristine with the hardwood floors and beautiful hardwood island, we were constantly walking on eggshells trying to respect these people's home. It seemed very impractical for families with rowdy children.
-VERY expensive @$1500 for 2 nights but I wanted to treat my family while they were visiting

Manager's Response

Thank you for the kind notes about the beauty and quality of the home. The homeowner took great pains at selecting every upgrade you enjoyed. We appreciate your ratings of 5 for cleanliness, property condition, and our services. While we are surprised to see you rated the overall satisfaction a 2, you raise some good points that are important for others to know.
1. There are 5 TVs in the home. The two huge 60" TVs are connected to Cable and have Blue Ray Players. The 3 bedroom TVs have "smart" connections for watching Netflix and other internet channels
2. The firepit on the deck is propane fueled. We provide free propane for the BBQ and make propane available for purchase for the Firepit which we will deliver and setup. We encourage people to order this prior to their arrival
3. We thorougly test the indoor hot tub water and chemical balance before every guest arrival. We are sorry you experienced a high level of sanitizer. We suspect it might have been caused by the "floater" depositing more sanitizer during your stay. We have already made changes to how the floater is used in this hot tub.
4. We agree 100% about the signage and wish it was not required. The city of South Lake Tahoe requires that we notify all guests of acceptable behavior at a vacation rental. The big ones: No parties, No noise outside the house after 10:00 PM, Never exceed the maximum parking or occupancy. One bad group that violates these rules and the home owner can lose their permit to rent their home and be fined thousands of dollars! 99% of people enjoying Tahoe do not need to be reminded to care for the home and to respect their neighbors. The signs are required by the city for the bad 1%.

Great place!

January 2016
, Clifton, VA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Loved this place! The house was beautiful, up to date and clean. We enjoyed our time boarding and loved coming home to such a nice place. The shower in the master bedroom was incredible!

One thing to be aware of is that to get to the game room with the fold out bed, hot tub and ping pong table, you either had to go through the master bedroom or outside which was a little awkward.

Tahoe Key Splender

January 2016
, Reno, NV United States

Overall
3
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

the house was great. A few issues that need to be corrected the light switch in the upstairs room sparked when we turned on the light, maintenance was there in no time to check it out we ended up just using the lamp per maintenance so we everything was fine with that, the propane tanks were not filled he had to go out and get some- I don't think paying $80 for 2 tanks when we only used one is a fair price to charge, and lastly the most important the Spa. The first night I slipped getting out of the spa and bruised my foot the second night our friend slipped getting out and chipped her tooth and bruised her knee. We are both ok but I suggest getting a rubber mat for the area around the steps I would hate to see a child or anyone at that matter really get injured but it is not safe. Overall we had a great time, making great memories and we would rent this house again.